The front of the envelope is the usual for the British Royals. This envelope features a double postmark. The Red is the usual from the Court Post Office at Buckingham Palace. The black is an accidental postmark that was stamped when the mail arrived at the Mount Pleasant Mail Centre, where most international mail from the London area is sorted before taken to Heathrow Airport.
The 2nd Postmark says "Working together to tackle climate change in this Year of Climate Action. Search UKCOP26." This year is the UN's Year of Climate Action. COP26 refers to the UN's 2020 Climate Change Conference that will be held in Scotland later this year. Very likely we will see some royal attendance there.
The back of the envelope features the Queen's red coat of arms.
Inside is a form letter thanking me for my Christmas letter. Each year, the Queen's office will send out a variety of responses: personal letter, form letter signed and personalized with the persons name, and an unsigned form letter like this. There is no way to guarantee which kind of reply you will get. I've gotten all 3 types over the years. (I have noticed that the first replies sent out for an event tend to be the most personal. And then they get less personal as her staff is trying to get through the overload of mail.)
The letter reads:
Buckingham Palace
The Queen thanks you for the message you send for Christmas and the New Year.
Her Majesty is most grateful for your kind word and your thoughtfulness in writing at his time.
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